Delivery to Australia: shipping, duties and payment
Your order is going to Australia. Our family grows and cures its vanilla in Madagascar, in the SAVA region. In your market we currently offer Bourbon vanilla in bulk, sold by the kilo, with delivery included in the price shown.
What we ship
Only vanilla in bulk, by the kilo, can be ordered to Australia: the pouches, grinders, tubes and jars of our retail range are not shipped there for the moment. Our four bulk grades, Gourmet black, TK, Red and Cuts, are set out on our trade offer page. The minimum order is one kilo.
Delivery
We pack your order within 2 to 5 working days, Monday to Friday. Delivery is included in the price per kilo: no shipping charge is added at checkout. We confirm the carrier and the schedule after the order, because both depend on the lot. From 100 kg upwards, the shipment leaves directly from our warehouse in Sambava, Madagascar.
Duties and import taxes
Your parcel leaves the European Union. Customs duty, local import tax and clearance fees are the recipient's responsibility: the carrier collects them on delivery. Nothing is charged for them at checkout.
To give you a sense of it: neither customs duty nor goods and services tax is collected at the border when the customs value of the parcel is 1,000 Australian dollars or less. Above that threshold, goods and services tax at 10 % is due on import.
These figures are orders of magnitude, given for guidance under the rules in force as at 6 September 2026, and not a commitment on our part: only the authorities of the destination country set the amount actually due.
Ordering in bulk, talking to us
For a quotation, a sample or a specification, write to Léo Thuel directly:
- Email: leo@vanilledesire.com
- WhatsApp: +33 6 15 55 62 52
- WeChat: leothuel
- Mobile in China: +86 183 0207 3853
We are also preparing an express shipping option for trade orders, under which we would settle the import duties and taxes ourselves. It is not open yet: no order can be placed that way today.
Payment
The price and the currency of the payment are repeated to you before you confirm.
You can pay with:
- Card: Visa, Mastercard, American Express, Cartes Bancaires
- Shop Pay
- Apple Pay
- PayPal
Returns and contact
Our goods are sealed foodstuffs. If there is a packing error, a defect or a damaged parcel, write to us within 48 hours at contact@vanilledesire.com, with your order number and photographs: we will offer a replacement, a credit note or a refund. The detail is set out in our refund policy and our shipping policy.
A question before you order? Write to contact@vanilledesire.com. We answer ourselves.
Looking for another country? Our page delivery and payment, country by country lists them all.
Our vanilla from Madagascar
Our Bourbon vanilla comes from a single harvest, our family's, in Sambava. The grades, tubes and formats are gathered in the Madagascar Bourbon vanilla collection.
The four qualities sold by the kilo are presented on our trade offer page.
