Delivery to Switzerland: shipping, duties and payment
Your order is going to Switzerland. Our family grows and cures its vanilla in Madagascar, in the SAVA region; your parcel leaves our workshop in Bessan, in the south of France. Duties and taxes are settled by us: nothing is left to pay on arrival.
Delivery
We pack your order within 2 to 5 working days, Monday to Friday. After dispatch, allow 3 to 6 working days as a rule, carried by Colissimo (La Poste), with home delivery against signature. Customs clearance time is not included in that figure.
| Parcel weight | Price |
|---|---|
| 0 to 1 kg | €26.90 |
| 1 to 2 kg | €28.90 |
| 2 to 5 kg | €34.90 |
| 5 to 10 kg | €47.90 |
The rate that applies is shown in your basket, before payment. On vanilla beans sold by the kilo, delivery is included in the price shown.
Duties and import taxes
Your parcel leaves the European Union. Our shipments to Switzerland are sent with duties and taxes paid: customs duty and local import tax are settled by us and included in the delivery charges above. Nothing is left to pay on arrival, neither to the carrier nor to customs.
Payment
Prices are shown in Swiss francs, and the exact amount is repeated to you before you confirm.
You can pay with:
- Card: Visa, Mastercard, American Express, Cartes Bancaires
- Shop Pay
- Apple Pay
- PayPal
- TWINT, in Swiss francs
Returns and contact
Our goods are sealed foodstuffs. If there is a packing error, a defect or a damaged parcel, write to us within 48 hours at contact@vanilledesire.com, with your order number and photographs: we will offer a replacement, a credit note or a refund. The detail is set out in our refund policy and our shipping policy.
A question before you order? Write to contact@vanilledesire.com. We answer ourselves.
Looking for another country? Our page delivery and payment, country by country lists them all.
Our vanilla from Madagascar
Our Bourbon vanilla comes from a single harvest, our family's, in Sambava. The grades, tubes and formats are gathered in the Madagascar Bourbon vanilla collection.
For trade volumes, our page wholesale vanilla for Switzerland sets out the prices per kilo.